Terms of Service
Last updated: October 2026
These terms apply to VPNTL's cross-border access and network acceleration subscriptions. Before using the service, review the plan details, refund policy and privacy policy. If you have questions about specific rules, please check with us through a support ticket in the user panel.
Service scope
VPNTL provides international route subscriptions and access to supported clients, covering 120+ countries / 150+ routes and supporting Windows / macOS / iOS / Android / Linux. Coverage describes the overall scale of the service routes. It does not mean every website is accessible in every region or that every route is always available to choose.
Monthly plans: ¥9.9/month for 60GB · ¥18/month for 250GB · ¥28/month for 500GB. Data resets monthly on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. Data remains valid until used and never expires. Choose a billing option based on your usage and check your selected plan before use.
Accounts and subscriptions
No email address is required; you can create an account with a username and password. Keep your password and subscription link secure. The subscription link grants access and should not be posted on public pages, in code repositories or in groups. If you discover leaked credentials or unusual activity, change your password promptly and submit a support ticket to have your subscription access reviewed.
There is no limit on the number of devices that can be connected at the same time. The service is intended for account holders to use on their own devices. Unlimited devices does not permit sharing accounts with others, distributing subscriptions, reselling routes or providing access on someone else's behalf. You may not rent, transfer or split and resell subscription access. Clients and subscription details are available through the user panel; check their source and your account status before use.
Acceptable use
You must comply with the laws and regulations where you are located and in any region relevant to your activities, as well as the rules of the websites or apps you use. You may not use the service for fraud, copyright infringement, malicious attacks, unauthorized data collection or other unlawful conduct, or interfere with routes, clients or other users' normal use.
Network connectivity does not authorize access to content, account eligibility or transactions. You are responsible for confirming that your access and intended use are lawful. When using third-party accounts, paid content or developer interfaces, you must also follow their regional, licensing and billing requirements.
Availability and liability
Connection performance depends on factors such as your local network, device configuration, the policies of the destination service and route maintenance. VPNTL does not guarantee a fixed speed, uninterrupted availability or continuous access to any particular website. Maintenance and adjustments may affect some routes. If an issue occurs, first check your local connection and client settings, then submit a support ticket describing the problem.
Third-party websites determine their own regional checks, account reviews, content licenses and interface restrictions. A working network connection alone does not establish eligibility to use those services. Keep appropriate backups of your work and avoid relying on a single connection for critical tasks. These terms do not exclude liability required by applicable law or limit rights you have under that law.
Billing and refunds
You may request a full, no-questions-asked refund within 14 days of your first payment. Submit your request through a support ticket in the user panel, including the relevant order details for verification. You do not need to prove a route failure or explain why you no longer wish to use the service.
Payment methods are Alipay / WeChat / USDT. Before paying, confirm the plan price, data allowance and billing method, and keep your order records. Refund timing depends on the payment channel and the outcome of ticket processing; these terms do not promise an additional processing time. Disputes outside the refund scope above are handled under applicable law and the details of the specific order.
Account termination and changes to these terms
If there is unlawful use, resale or sharing, a malicious attack or another material breach of these terms, VPNTL may restrict, suspend or terminate the relevant access. Any action should be proportionate to the violation. You may explain the circumstances and request a review through a support ticket. Termination does not automatically waive any refund or other liability required by law.
Changes to service rules will be posted on this page with the month of the latest update. Important changes affecting paid subscriptions will be explained through an on-site announcement or a notice in the user panel. Changes will not retroactively cancel refund rights that have already accrued. See the Privacy Policy for information about personal data and Plan Pricing for plan details.